Privacy policy

Introduction

This Privacy Policy, together with Terms of Use, describes the policies and procedures of House of Zoraj (“HoZ”/ “We”/ “Us”/ “Our”) for collection, storage, use and disclosure of the information provided by our customers, stakeholders, persons who visits our website, (Hereinafter referred to as / “User”/”Users”/ “User’s/ “you”/“your”/“customer”). House of Zoraj is engaged in the business of selling men’s Ethnic Wear and accessories, under the brand name and style “House of Zoraj” through site. This privacy policy covers your rights in relation to your information, how we protect & use it and how you can contact us in case you have a complaint.

This privacy policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the information technology act, 2000. This privacy policy does not require any physical, electronic or digital signature. This document is published and shall be construed in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011 under Information Technology Act, 2000; that require publishing of the privacy policy for collection, use, storage and transfer of sensitive personal data or information.

This privacy policy is a legally binding document between you and House of Zoraj. You hereby acknowledge and agree that you are voluntarily providing your personal have read and understood this Policy and that we will collect Personal Information from you for the purposes and usage of collection as described below. The terms of this privacy policy will be effective upon your acceptance/consent of the same (directly or indirectly in electronic form, by clicking on the "I Accept" tab or by use or access of the services or by other means) and will govern the relationship between you and House of Zoraj.

Please read this privacy policy carefully. By using the services, accessing the website, forming any contractual, financial or commercial obligation or other services, you indicate that you understand, agree and consent to this privacy policy. If you do not agree with the terms of this privacy policy, please do not use this platform. You hereby provide your unconditional consent or agreements to House of Zoraj as provided under the applicable provisions of Information Technology Act, 2000 or the applicable laws.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may provide information to us including but not limited to end-users’ name, date of birth, email address, IP address, identification number, phone number and mobile no, postal address, name and surname of your legal guardian if you are adolescent,  in addition to other details that may include gender, location, occupation, data relating to the user or end user’s physical, physiological, genetic, mental, economic, cultural or social identity, bank account details etc.

Hereinafter referred to as “Personal Data or Information” We hope you will provide us with this information. However, if you do not want to disclose your personally-identifiable information to us, please do not submit it. Please be aware that if you do not provide such information in some cases we will not be able to provide you the service you have requested

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site, Provide us with feedback on our products or services.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To improve our website in order to better serve you.

To allow us to better service you in responding to your customer service requests.

To quickly process your transactions.

To send periodic emails regarding your order or other products and services.

To follow up with them after correspondence (live chat, email or phone inquiries)

Sharing Personal Data or Information?

We do not use your personal information for any other purposes, unless we have your specific consent to do so.

We do not rent or sell, personal information about any of its users except as required under applicable laws. However, we may share or disclose your personal information in the following manner:

  1. We may share/use the personal information provided by users to with our affiliates, representatives, employee, agents, franchisee, vendor, subsidiary, with our trusted partners (e.g.: courier partners, website hosts, content delivery networks and businesses, etc.) who work on behalf of or with the HoZ under strict confidentiality agreements. We may also share your personal information with third party service providers who provide data processing services to us, however in cases if such is shared, we ensure that the third-party service providers are bound by strict confidentiality agreements.
  2. We may use your Personal Information to create aggregated anonymized information in such circumstances no one can identify you, and your Personal Information will remain protected through the mode of anonymization.
  3. HoZ reserves the right to disclose your personal information when required to do so by law or regulation, or under any legal obligation or order under law or in response to a request from a law enforcement or governmental agency or judicial, quasi-judicial or any other statutory or constitutional authority or to establish or exercise our legal rights or defend against legal claims.
  4. HoZ reserves its rights to responds to court orders, or legal process, or to establish or exercise its legal rights or defend against legal claims.
  5. HoZ believes it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
  6. HoZ sells all or part of its business or makes a sale or transfer of its assets or is otherwise involved in a merger or transfer of all or a material part of its business, then HoZ may transfer your Information to the party or parties involved in the transaction as part of that transaction.

HoZ does not allow any unauthorized persons or organization to use any information that the Hoz  may collect from you through this website. However, the HoZ s not responsible for any information collected or shared or used by any other third-party website due to your browser settings.

This website, and any services available from this website and our other platform, do not knowingly collect or process any sensitive personal data.

This website and any services available from this website and our other platforms which are directed to children under the age of 18 (Eighteen) years should have parental consent. By using our services, we will assume parental, or guardian permission has been obtained in case you are under the age of 18 years. The platform reserves the right to indefinitely suspend or terminate or block your access and use of services on the platform through your registered account if it is brought to our notice or if it is discovered that you are under the age of 18 years and using our platform without parental consent.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Help remember and process the items in the shopping cart. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you turn cookies off, some features will be disabled. Some of the features that make your site experience more efficient and may not function properly. However, you will still be able to place cart orders.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personal Information.

Third-party links

We do not include or offer third-party products or services on our website.

We have implemented the following:

Demographics and Interests Reporting. We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Does our site allow third-party behavioural tracking?

It’s also important to note that we do not allow third-party behavioural tracking

We collect your email address in order to:

Send information, respond to inquiries, and/or other requests or questions

Process orders and to send information and updates pertaining to orders.

Send you additional information related to your product and/or service

Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

If at any time you would like to unsubscribe from receiving future emails, you can email us at

info@houseofzoraj.com and we will promptly remove you from ALL correspondence.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. Whenever we revise or modify the policy, the same will be updated online. If you continue to access this website or use services available from this website or our other platform after those changes have come into effect, you acknowledge and agree to the revised policy. We further request you to visit our privacy statement/policy periodically for changes and/or updates, if any.

How long we keep your information?

We will retain your personal information for the period necessary to fulfil the purpose(s) outlined in this Privacy Policy and unless a longer retention period is required or permitted by law. We will retain such relevant personal information that is necessary in relation to the purpose(s) such as providing you the services for or in order to comply with our legal obligations, enforce the terms of our contracts, resolve disputes or prevent abuse.

We will retain the personal information you provided when registering an account on our site so long as that account remains in existence. In the case of any contact you may have with our customer services department, we will retain those details for as long as is necessary to resolve your query and for a short period after the query is closed.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below. info@houseofzoraj.com